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Live Receptionist: Every call answered, powered by AnswerConnect
When it comes to running a service-based business, appointments matter. They make up your day—and automated scheduling saves you even more time. But online bookings aren’t the only way to fill your calendar. Many businesses rely on phone calls with clients, and a missed call can mean a missed booking, a lost lead, or a customer left waiting.
That’s why Setmore offers Live Receptionist, a 24/7 call answering service. A real person always answers your phone, connects with callers, and helps them book on the spot.
Scheduling has been our focus for nearly 15 years, but call answering is something we’ve mastered, too. Live Receptionist is powered by AnswerConnect, a professional, people-powered service dedicated to being the voice of your business.
Scheduling 🤝 call answering: Why this partnership matters
Let’s be real—Setmore is more than organizing and growing your brand. It’s about giving you tools that help your business not just keep up, but get ahead. Partnering with AnswerConnect means you get scheduling, payments, business management, and now call answering—all in one app.
It’s simple scheduling, combined with 20+ years of experience, trusted by 20,000+ businesses, recognized as Best Answering Service of 2025 by Forbes, and consistently rated 4.9 on Trustpilot. That all adds up to millions of calls, all handled by real people with care, precision, and genuine human connection.
- Proven expertise you can rest assured in. Your calls are answered by people who are industry leaders. Although it’s a new Setmore feature, it comes from a tried and tested brand.
- Seamless integration with Setmore. That means you can check everything from minutes used to messages taken—all while your appointments are booked directly into your calendar.
- A human-first approach. We are people first—always have been. That comes through in the people who work at Setmore, our support team, and extends to your customers, who, no matter the time of day, will reach a real person.
That’s fewer missed calls, fewer missed opportunities, fewer confused callers, meaning more customers, more business, and more growth for your brand.
Helping you grow – one call at a time
When Pool Scouts reached out to AnswerConnect, they faced a common issue among service-based businesses: when they were out with clients, on the phone, or busy in the office, they couldn’t answer a ringing phone.
Calls went unanswered, leads gone, and thousands in potential revenue lost.
They didn’t want to lose the personal rapport they had built with clients, but they also didn’t want new prospects to feel unheard by reaching an automated message, bot, or AI assistant.
Once they got started with a custom script they had approved, things began to improve. Now, they capture more leads, streamline follow-ups, connect their answering service with their favorite CRM, and their team are free to focus on what they do best.
AnswerConnect helped Pool Scouts drive their seasonal revenue from $100K to $700K in just three years—meaning the business grew 600% in that time with live call answering. You can find this story, and many similar ones, here.
The Answer is Connecting Live Receptionist
- 20+ years in the business.
- 20,000+ businesses using AnswerConnect.
- Recognition such as Best Answering Service of 2025 by Forbes.
- Trustpilot rating of 4.9. Trustpilot
- Extensive social proof: thousands of reviews, fast onboarding, custom script, human receptionists, real service.
How Live Receptionist benefits your business
| Feature | Benefit |
| Every call answered (24/7) | Capture every lead, connect with more customers, and grow your business. |
| Friendly human receptionists | First impression is strong; callers feel heard |
| Direct booking into your calendar | Saves time (for you and your callers), reduces errors, and increases conversion |
| Custom scripts | Consistent representation of your brand and services |
| Bi-lingual receptionists | Whether your callers speak English or Spanish, you’re covered. |
| Better online presence | More answered calls → better reviews → Available 24/7 → stronger Google ranking |
Will you answer the call? (That’s ok, we’ll do it for you)
Setmore is not just scheduling, but so much more. Payments, internal team chat, business management tool, and now call answering.
It’s your growth platform where every lead is captured, every customer connection is an opportunity, and every call becomes part of your brand story.
Want to see how it works in your business? Book a demo today and chat with one of our experts to see what we can do for you. Need a Setmore account – start FREE.
by Lee
Writes words. Has a dog.
