Automate SMS booking confirmations with Twilio.

When an appointment is booked using Setmore, your customer receives an instant SMS confirmation.

integrate twilio with setmore

    Customers receive a personalized text message confirming the appointment date and time, the service booked, its duration and the provider.

  • It’s automatic

    An SMS confirmation reaches your customer’s phone straight after booking. Online or offline, they can quickly reference essential appointment details.

  • Go one step further

    Are missed appointments impacting your productivity? Reduce no-shows by combining the Twilio integration with text reminders from Setmore Premium.


All the appointment details in one simple text message.

Extra convenience can make all the difference when it comes to customer experience. Automatically send SMS booking confirmations using Twilio for every appointment scheduled via your Setmore calendar and Booking Page. Your customers receive vital appointment details directly to their phones – in real-time.

How to connect Setmore and Twilio.

  1. Open this template, click 'Connect Twilio + Setmore Appointments' and log into Zapier.
  2. Select 'Connect a new account' and add your Setmore account details.
  3. Next, log into your Twilio account and select a phone number to send out SMS messages.
  4. Create your message and specify an audience.
  5. Test your Zap then set it live by clicking 'Turn on Zap'.

Further customize your SMS message with your email or a website link. To learn more about the Setmore-Twilio Zap, head to Zapier.

women sending message to customer

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