Connect with more callers
Whether they only speak Spanish or it’s their first language, your receptionist books the appointment.
Live Receptionist connects your callers with a real person who speaks English and Spanish. Whatever language they call in, the welcome feels personal, from "hello" or "hola".

Brands are built on personal connections. When a Spanish-speaking customer calls, and there’s a language gap, they can feel misunderstood and may hang up.
With bilingual support, your Live Receptionist can answer in English or Spanish, so every customer feels heard and listened to — while they answer questions on behalf of your business and book appointments directly into your calendar.
Whether they only speak Spanish or it’s their first language, your receptionist books the appointment.
Drop the lessons; you don’t need to speak a word. Your receptionists take and log every call.
A trained professional can answer, handle questions and book appointments in English or Spanish.
A bilingual answering service is a team of trained receptionists who can professionally answer your business calls exactly how your brand would, and in the language your customers speak. With Live Receptionist, those languages are English and Spanish.
They pick up the phone when you can’t, greet callers in their preferred language, answer any questions, redirect calls as needed, or book them in for an appointment.
Once you get connected with an expert, they can set up your Live Receptionist, review your script, and add bilingual support. From then on, callers will be greeted in English or Spanish, no matter who answers the phone.
67.8 million people in the US spoke a language other than English at home (almost 1 in 5), with Spanish being the most common by far.
That’s tons of potential callers you can forge a personal connection with, just by speaking in their native tongue. Live Receptionist keeps your brand personality, and that includes the language you answer the phone in.
Be easy to reach, build trust, and grow your brand.
An optimized Google Business Profile helps you appear when nearby customers search, in any language. Add your hours, reviews, and phone number.
When they call, Live Receptionist answers in English or Spanish. Add a 'Book' button with Reserve with Google, and all kinds of bookings are covered.
A bilingual receptionist can see your live availability, team, and services. When a Spanish caller wants to book an appointment, Live Receptionist understands, informs them of availability, and books them directly into your calendar.
Empower your customers to book online from your Booking Page, too. That way, you're covered for calls and bookings online.
Nearly 3 out of 10 businesses say they’ve lost a potential customer because they don’t speak their language.
With Live Receptionist, not only does a real person answer, but they do so in their language.

Can't find the answer to your question? Call us now: +1 (800) 749-4920 or email us help@setmore.com
English and Spanish. Every call is answered by a real, trained receptionist in your caller’s preferred language. From answering questions to booking appointments, your customers get the same care you would give—no matter which language they choose.
Always real people. Your callers connect with a trained receptionist every time—never a bot or automated menu. Real support, just like your business deserves.
Yes. Your receptionist books straight into your live Setmore calendar—no manual entry needed. You get instant confirmations and reminders, so your schedule stays organized and up to date.
No need. Your receptionist takes care of Spanish calls and logs all the details for you in English. You stay connected and informed, with no language barrier in your way.
Absolutely. Your Booking Page and call answering work from the same calendar, so customers can book online or by phone—everything stays in sync, no matter how they reach you.
For more information, explore our features, integrations, and use cases.