Login+1 (800) 749-4920Start FREE

Your calls answered — whenever you need it

Keep your business open and available year-round with Live Receptionist. Never miss a potential booking as real people answer your calls 24/7. 

Sign upBook your demo

 Trustpilot

live receptionist in-app
stat shown on screen 79% of people prefer speaking to a human over AI on the left, person on the right

What is a live receptionist?

A live receptionist is a real person who answers calls for your business, trained to be attentive and professional. Live Receptionist is also a service from Setmore: call answering, booking appointments into your calendar, handling questions, and forwarding calls when needed.

79% of people choose a business that has human receptionists over AI. It’s pretty simple: People prefer people. With Live Receptionist, you never have to rely on AI or sending callers to voicemail, which means you’ll never miss a potential booking.

Loved by business owners
Zero missed calls. 84% reduction in front desk payroll. Full control over scripts and call recordings. Setmore’s Virtual Receptionist paid for itself almost immediately. Strongly recommend.

Clarita Bassett

Absolute Best, Spa & Massage

two men speaking, staring at an ipad

How it works

1. Book your call

Let’s start a conversation – there’s a people-powered team available around the clock, ready to chat.

2. Tell us about your brand

Every detail matters when it comes to your script and how you want us to interact with your clients.

3. Start forwarding your calls

Trained Live Receptionists are ready to take your calls, answer questions, transfer calls, and book appointments.

4. Stay in the loop

Bookings land directly in your calendar, with message recordings and client details saved in your inbox.


Call answering 🤝 scheduling

Everything in one place

View calls, messages, and every interaction, while also overseeing your entire calendar.

Choose availability

Set your services and update your status to control when calls come in — everything only when you’re available.

Stay reachable 24/7

Customers can self-schedule appointments when it suits them, and every call is answered by a real person.

Add your brand personality

Create call scripts that sound like you, customize your Booking Page, and update key business details anytime.

More time for person-to-person connection — that’s what really builds brands

Live Receptionist is a call answering service that keeps people at the heart of your business. Brands are about personal connections, something AI could never replace. 

Sign upBook your demo
woman on phone

Your questions answered

Can't find the answer to your question? Call us now: +1 (800) 749-4920 or email us help@setmore.com

For more information, explore our features, integrations, and use cases.