Always available
Weekends, holidays, after hours—your business stays open. Even when you’re not there, every call is answered.
Give clients a real person to connect with, day or night. Our receptionists ensure you never miss an opportunity.
Live Receptionist answers your calls, Setmore Pro runs your bookings — start today and get your first month FREE.

Because people connect with people. When calls go to voicemail or a bot, 85% of customers don’t call back.
Live Receptionist is built into Setmore, so every caller reaches a real person and every booking lands in your calendar — keeping your business personal and professional.
Weekends, holidays, after hours—your business stays open. Even when you’re not there, every call is answered.
People want a real connection. A friendly voice on the line builds trust and brings more customers your way.
Every call is an opportunity. With each answered call, you welcome someone who could become your next loyal customer.
Live Receptionist is powered by AnswerConnect, meaning you can rest assured knowing your calls are in the best hands.
20+ years of experience, trusted by 20,000+ businesses, and named Forbes Best Answering Service of 2025.
Google prioritizes businesses that are ‘open.’ If your profile doesn’t show your availability, potential customers might never see you.
Keep your Google Business Profile set to open 24 hours, and let your Live Receptionist handle calls and questions anytime—so you never miss an opportunity.
71% of consumers say AI doesn’t make their experience better. No AI, no bots, no voicemail here. Listen for yourself:
When you need us, we’re there. Your calls are answered any time, any day, so every customer is heard.
Bookings go straight into your calendar when your Live Receptionist schedules an appointment.
Support more people in more ways, with service in English or Spanish. Your brand has more than one voice.
Choose which calls go to your receptionist and which come to you—giving you total control.
Caller details sync with your CRM so you can follow up and nurture relationships with ease.
Your customers’ information stays protected and fully compliant.
During your demo call, share how your brand runs and how you'd like Live Receptionist to support you. The more detail you give us, the more we can tailor the walkthrough to your setup.
Answer a few quick questions—why people call, what you’d like your script to say, and the type of support you need. Everything is tailored to your preferences, and you stay in full control.
Our US-based receptionists connect with your leads and customers 24/7. They can answer questions, schedule appointments, provide business details, or take messages on your behalf.
Add Live Receptionist to your business and unlock Pro at no extra cost. Every call answered, every booking handled — all in one place.

Can't find the answer to your question? Call us now: +1 (800) 749-4920 or email us help@setmore.com
Book a call with one of our experts here. You can also email livereception@setmore.com or call +1 866-812-0444. We’ll guide you through setup.
At the moment, Live Receptionist is only available in the US. We’re unable to support businesses outside these regions just yet.
Yes. Your phone is covered 24/7, so every call is answered even when you’re unavailable.
Every call is answered by a real person—never a bot or AI. Whether it’s after hours or when you’re with a client, your receptionist manages calls, books appointments, and ensures no opportunity is missed.
Absolutely. The onboarding process includes tailoring a call script so your receptionist represents your business just the way you want.
Live Receptionist is available in English and Spanish. Your callers are greeted and assisted in the language they’re most comfortable with.
Yes. Any business with a phone line can benefit. From healthcare to legal, real estate, and beyond, a live receptionist answers calls, schedules appointments, and strengthens your customer experience.
During onboarding, you’ll create a script with us that guides receptionists on different scenarios. You can also set rules—for example, forwarding certain calls or flagging them for a callback.
Yes. You’ll receive a dedicated phone number. You can forward your existing calls to it or use it as your main business line.
For more information, explore our features, integrations, and use cases.