Answer every call 24/7 with Live Receptionist

Give clients a real person to connect with, day or night. Our receptionists ensure you never miss an opportunity.

Live Receptionist answers your calls, Setmore Pro runs your bookings — start today and get your first month FREE.

live receptionist in-app
a woman with a headset on

Why Live Receptionist?

Because people connect with people. When calls go to voicemail or a bot, 85% of customers don’t call back.

Live Receptionist is built into Setmore, so every caller reaches a real person and every booking lands in your calendar — keeping your business personal and professional.

Always available

Weekends, holidays, after hours—your business stays open. Even when you’re not there, every call is answered.

icon 24h

No voicemail, no AI

People want a real connection. A friendly voice on the line builds trust and brings more customers your way.

icon team

Never miss a customer

Every call is an opportunity. With each answered call, you welcome someone who could become your next loyal customer.

icon love

A voice you know and trust

Live Receptionist is powered by AnswerConnect, meaning you can rest assured knowing your calls are in the best hands.

20+ years of experience, trusted by 20,000+ businesses, and named Forbes Best Answering Service of 2025.

a group of three people, looking at the same laptop
two women, looking at screen, Google X Setmore is in the forefront

Get found on Google Search and Maps

Google prioritizes businesses that are ‘open.’ If your profile doesn’t show your availability, potential customers might never see you.

Keep your Google Business Profile set to open 24 hours, and let your Live Receptionist handle calls and questions anytime—so you never miss an opportunity.

Real people,
answering real people

71% of consumers say AI doesn’t make their experience better. No AI, no bots, no voicemail here. Listen for yourself:

woman in headset

Think answering calls, but better

24/7 live answering

When you need us, we’re there. Your calls are answered any time, any day, so every customer is heard.

icon tick

Appointment scheduling

Bookings go straight into your calendar when your Live Receptionist schedules an appointment.

icon tick

Bilingual support

Support more people in more ways, with service in English or Spanish. Your brand has more than one voice.

icon tick

Selective call forwarding

Choose which calls go to your receptionist and which come to you—giving you total control.

icon tick

CRM integrations

Caller details sync with your CRM so you can follow up and nurture relationships with ease.

icon tick

HIPAA/GDPR compliance

Your customers’ information stays protected and fully compliant.

icon tick

How Live Receptionist works

Tell us about your business

During your demo call, share how your brand runs and how you'd like Live Receptionist to support you. The more detail you give us, the more we can tailor the walkthrough to your setup.

Set up in minutes

Answer a few quick questions—why people call, what you’d like your script to say, and the type of support you need. Everything is tailored to your preferences, and you stay in full control.

Start forwarding your calls

Our US-based receptionists connect with your leads and customers 24/7. They can answer questions, schedule appointments, provide business details, or take messages on your behalf.

Loved by business owners
Trustpilot
Zero missed calls. 84% reduction in front desk payroll. Full control over scripts and call recordings. Strongly recommend.

Clarita Bassett

Absolute Best, Spa & Massage

woman on phone

It all starts with a call

Add Live Receptionist to your business and unlock Pro at no extra cost. Every call answered, every booking handled — all in one place.

woman on phone

Your questions answered

Can't find the answer to your question? Call us now: +1 (800) 749-4920 or email us help@setmore.com

For more information, explore our features, integrations, and use cases.