{"id":6530,"date":"2021-05-27T16:55:44","date_gmt":"2021-05-27T11:25:44","guid":{"rendered":"https:\/\/www.setmore.com\/blog\/?p=6530"},"modified":"2024-02-06T22:46:13","modified_gmt":"2024-02-06T17:16:13","slug":"law-firms-online-booking","status":"publish","type":"post","link":"https:\/\/www.setmore.com\/blog\/law-firms-online-booking\/","title":{"rendered":"Why should law firms offer online booking?"},"content":{"rendered":"\n<p>Juggling meetings with clients, prospects, and counsel is the norm for many successful law firms and attorneys. Your workday is varied and demanding, making efficient organization a top priority.<\/p>\n\n\n\n<p>A recent survey by Juro and Wilson Sonsini found that 67% of in-house attorneys at fast-growth companies felt overwhelmed with low-value work. With a <a href=\"https:\/\/www.setmore.com\/industries\/legal\">cloud-based scheduling solution<\/a>, legal teams spend less time on appointment admin and <strong>enable clients to manage their bookings online<\/strong>.<\/p>\n\n\n\n<p>Here are 6 ways Setmore helps keep your law office\u2019s calendars in check.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Let your leads self-book 24\/7.<\/h2>\n\n\n\n<p>When you\u2019re strategizing in a meeting or court, it can be challenging to respond to appointment queries in a timely manner. Additionally, if your reception team misses a call or a competitor follows up faster, you could lose out on business. The solution: setting up a simple, <a href=\"https:\/\/www.setmore.com\/features\/booking-page\">automated online lawyer booking system<\/a>.&nbsp;<\/p>\n\n\n\n<p>A Thomson Reuters survey revealed 36% of respondents acted within a week of realizing they had a legal issue, and 24% did so within a day. Ensuring your practice moves as quickly as your leads is vital.<\/p>\n\n\n\n<p>List your services, staff, prices, and availability online and <strong>accept appointments while you\u2019re busy or unavailable<\/strong>. Prospects can book and pay for first consultations in minutes. You both get an instant booking confirmation by email and <a href=\"https:\/\/www.setmore.com\/features\/appointments\">your calendar<\/a> updates automatically.<\/p>\n\n\n\n<p>By granting your in-house <a href=\"https:\/\/www.lexreception.com\/services\/virtual-receptionist-attorneys\">or virtual reception team<\/a> access to your online calendar, they can also book appointments on behalf of your clients. Share your real-time availability and <strong>eliminate the need for back-and-forth calls and emails<\/strong>.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.lexreception.com\/blog\/2021\/04\/07\/features-appointment-scheduling\/\">Discover how to elevate your firm\u2019s booking process with LEX Reception 24\/7 call answering &gt;<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Get paid in advance for one-off and recurring appointments.<\/h2>\n\n\n\n<p>Ensure a firm commitment from your leads to attend their appointments. An all-in-one online booking system <strong>allows legal teams to request prepayment<\/strong>.&nbsp;&nbsp;<\/p>\n\n\n\n<p>With Setmore, you can connect your Booking Page with <a href=\"https:\/\/www.setmore.com\/integrations\/square\/us\">Square<\/a>, <a href=\"https:\/\/www.setmore.com\/integrations\/stripe\">Stripe<\/a> or <a href=\"https:\/\/www.setmore.com\/integrations\/paypal\">PayPal<\/a>. When a customer selects a time for their appointment, they\u2019re asked to provide payment info.&nbsp;<\/p>\n\n\n\n<p>Only when their credit or debit card details are added is their booking confirmed. Your online lawyer booking software also <strong>automates digital receipts for all transactions<\/strong>. Explore our <a href=\"https:\/\/www.setmore.com\/integrations\">secure payment gateways<\/a> and make chasing invoices a distant memory.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. It&#8217;s convenient, custom and client-friendly.&nbsp;<\/h2>\n\n\n\n<p>Customizing your clients\u2019 booking journey has countless benefits. RightNow reports 86% of consumers are happy to pay up to 25% more if they get the right customer experience.<\/p>\n\n\n\n<p>Request essential information before an appointment by personalizing your Booking Page\u2019s <a href=\"https:\/\/support.setmore.com\/en\/articles\/491031-customer-contact-fields\">customer intake form<\/a>. You can <strong>share your firm\u2019s terms and conditions<\/strong>, add contact fields to onboard clients to relevant email campaigns, and sync their appointment details with leading management platforms like <a href=\"https:\/\/www.setmore.com\/integrations\/clio\">Clio<\/a>.&nbsp;<\/p>\n\n\n\n<p>Go one step further by displaying your Booking Page in <a href=\"https:\/\/support.setmore.com\/en\/articles\/491028-booking-page-language-labels-and-subpages\">different languages<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Overrule manual follow-ups.<\/h2>\n\n\n\n<p>Time is money; make a move to cut down on no-shows.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Every billable hour counts, no matter the size of your law practice. Stay productive and spend less time on paperwork with an online scheduling system for attorneys.<\/p>\n\n\n\n<p>Each time an appointment is booked through Setmore, your client receives an <a href=\"https:\/\/www.setmore.com\/features\/email-reminders\">email confirmation<\/a> with the where-and-when, pre-appointment details, and <strong>convenient links to reschedule or cancel<\/strong>. Any changes to bookings reflect in your calendar immediately.<\/p>\n\n\n\n<p>Automate <a href=\"https:\/\/www.setmore.com\/features\/email-reminders\">email or text reminders<\/a> to avoid missed sessions and last-minute rescheduling. Simply set a lead time and let your app fire out <strong>personalized alerts to every client<\/strong>. Not only does this help them get to your door on time, you free your reception team from routine follow-up calls.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Get clients from every online channel.<\/h2>\n\n\n\n<p>When searching for law firms online, 41% of consumers consider recommendations (Thomson Reuters). Utilize a cloud-based attorney booking system to transform more of your traffic into new clients.<\/p>\n\n\n\n<p>Your Booking Page can act as a standalone website for your business, with a custom URL. Showcase <strong>5-star customer reviews, photos, accreditations, and your Instagram feed<\/strong> to build trust in your services. If you have an existing website, you can <a href=\"https:\/\/www.setmore.com\/features\/website-widgets\">add a booking button to any page<\/a> and link visitors to your Booking Page. No wait times, no calls \u2013 just straightforward self-scheduling.&nbsp;<\/p>\n\n\n\n<p>Sharing Setmore booking links couldn\u2019t be easier. You can even create <a href=\"https:\/\/www.setmore.com\/features\/staff-scheduling\">multiple staff Booking Pages<\/a>, so customers can reserve spots on particular calendars.&nbsp;<\/p>\n\n\n\n<p>Gain a competitive edge by connecting your Booking Page with your firm\u2019s <a href=\"https:\/\/www.setmore.com\/facebook\">Facebook<\/a> and <a href=\"https:\/\/www.setmore.com\/integrations\/instagram-booking\">Instagram<\/a> pages, featuring a link in your email signature and more. By simply pasting the URL into a DM or text, the recipient can <strong>click to book an appointment at any time<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Offer virtual consultations.&nbsp;<\/h2>\n\n\n\n<p>When working on a case, you want to be accessible to your client and vice versa. Book and host <a href=\"https:\/\/www.setmore.com\/features\/schedule-virtual-meetings\">crystal-clear video appointments<\/a> to make connecting easy.&nbsp;<\/p>\n\n\n\n<p><a href=\"https:\/\/www.setmore.com\/clio\">Clio\u2019s<\/a> annual legal trends report relays 83% of firms meet with clients virtually, and 50% of consumers would rather follow-up through video conferencing.<\/p>\n\n\n\n<p>The need to travel to your office puts up unnecessary barriers and could prevent prospects from outside your local area reaching out. With video conferencing, you can <strong>discuss cases with clients where they\u2019re comfortable <\/strong>and even record sessions for reference.<\/p>\n\n\n\n<p>Your online booking app from Setmore integrates with <a href=\"https:\/\/www.setmore.com\/integrations\/google-meet\">Google Meet<\/a> and <a href=\"https:\/\/www.setmore.com\/zoom\">Zoom<\/a>. When a client schedules a video-enabled service through your Booking Page, you both automatically receive a video link in your email confirmations. You can also quickly find the link in your calendar, under individual Appointment Details.\u00a0<\/p>\n\n\n\n<p>Give your client base <strong>more flexible and frequent checkpoints<\/strong> at a lower cost to everyone. Visitors to your Booking Page can see your availability in their timezone, simplifying scheduling even further.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Paper diaries can\u2019t compete.<\/h2>\n\n\n\n<p>Enhance client experience by automating your firm\u2019s booking process. With no need to contact your office, appointment scheduling runs like clockwork.<\/p>\n\n\n\n<p>Law firms using multiple legal technology solutions consistently earn 20% more revenue than those who don\u2019t (Clio). Activating payment and video integrations not only creates a more tailored service &#8211; which is integral to <a href=\"https:\/\/blogs.gartner.com\/jake-sorofman\/gartner-surveys-confirm-customer-experience-new-battlefield\/\">differentiating<\/a> your law business from competitors &#8211; it enables your in-house staff to focus on higher-value tasks.<\/p>\n\n\n\n<p>Don\u2019t just take our word for it; hear what our <a href=\"https:\/\/www.setmore.com\/blog\/athar-khan-attorney-appointment-scheduling\/\">customers<\/a> have to say.<\/p>\n\n\n\n<p>Learn more about <a href=\"https:\/\/www.setmore.com\/industries\/legal\">law firm appointment scheduling software<\/a> from Setmore and check out our <a href=\"https:\/\/www.setmore.com\/resources\/grow-your-consulting-business\">latest resources<\/a> for ideas to grow your business. If you need help setting up or customizing your account, our team is available 24\/7.<\/p>\n","protected":false},"excerpt":{"rendered":"Juggling meetings with clients, prospects, and counsel is the norm for many successful law firms and attorneys. Your workday is varied and demanding, making efficient organization a top priority. A recent survey by Juro and Wilson Sonsini found that 67% of in-house attorneys at fast-growth companies felt overwhelmed with low-value work. With a cloud-based scheduling&#8230;","protected":false},"author":5,"featured_media":7927,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[261,10],"tags":[308,309,306,307,384],"class_list":["post-6530","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industry","category-resources","tag-attorney-appointment-scheduling-software","tag-attorney-scheduling","tag-online-scheduling-for-attorneys","tag-online-scheduling-for-law-firms","tag-professional"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why law firms need to offer online booking | Setmore<\/title>\n<meta name=\"description\" content=\"It&#039;s custom, automated, and streamlines scheduling for your law firm&#039;s staff and clients. 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