{"id":3390,"date":"2018-09-28T11:03:23","date_gmt":"2018-09-28T11:03:23","guid":{"rendered":"https:\/\/www.setmore.com\/blog\/?p=3390"},"modified":"2025-06-23T19:53:04","modified_gmt":"2025-06-23T14:23:04","slug":"deployment-notes-september-2018","status":"publish","type":"post","link":"https:\/\/www.setmore.com\/blog\/deployment-notes-september-2018\/","title":{"rendered":"Deployment Notes: September 2018"},"content":{"rendered":"\n<p><span style=\"font-weight: 400;\">\u201cDon\u2019t judge a book by its cover\u201d is the theme for this month\u2019s deployment notes. Aside from bug fixes, most of our work on the Setmore platform is beneath the surface. Our teams have been busy retooling the foundation-level code, which should result in a faster, more stable Setmore. And it\u2019ll prepare us for the growth in users and Pro subscribers in 2019 and beyond. Read up on our progress and how it\u2019ll affect your account, in the rest of the post below.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">(<\/span><b>A quick note on Square<\/b><span style=\"font-weight: 400;\"> \u2013 the beta is underway and numerous invites have already been issued. We\u2019re anticipating official deployment very very soon, so keep an eye out on the next batch of deployment notes!)<\/span><\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><span style=\"font-weight: 400;\">Same great look, whole new Setmore<\/span><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">Our development teams have been undertaking architectural upgrades to the Setmore platform that will result in some serious performance boosts. We\u2019re talking a more responsive calendar, faster bookings, and support for even more appointments and calendar events without dragging down app speed. We\u2019re also shoring up our 3rd party integrations to ensure they work better and smoother than ever.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">The team has been making multiple upgrades to our <\/span><a href=\"https:\/\/www.setmore.com\/features\/google-calendar-sync\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Google 2-way sync feature<\/span><\/a><span style=\"font-weight: 400;\">, available with <\/span><a href=\"https:\/\/www.setmore.com\/pro\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"font-weight: 400;\">Setmore Pro<\/span><\/a><span style=\"font-weight: 400;\">. (A few current Setmore users may have already been contacted about resetting your sync to ensure that the new upgrades take hold.) These upgrades will make sure your Google and Setmore calendars sync their appointments instantaneously and cover extraneous items like multiple-day events. <\/span><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"700\" height=\"389\" src=\"https:\/\/storage.googleapis.com\/blog-setmore\/1\/2021\/02\/google-sync-700x389.png\" alt=\"google syn\" class=\"wp-image-5776\" srcset=\"https:\/\/storage.googleapis.com\/blog-setmore\/1\/2021\/02\/google-sync-700x389.png 700w, https:\/\/storage.googleapis.com\/blog-setmore\/1\/2021\/02\/google-sync-250x139.png 250w, https:\/\/storage.googleapis.com\/blog-setmore\/1\/2021\/02\/google-sync-120x67.png 120w, https:\/\/storage.googleapis.com\/blog-setmore\/1\/2021\/02\/google-sync.png 750w\" sizes=\"(max-width: 360px) 300px, (min-width: 361px) 768px, 100vw\" \/><\/figure><\/div>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><span style=\"font-weight: 400;\">Booking Page speed enhancements coming this week<\/span><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">As part of the back-end refactor, the Setmore team will be deploying some new enhancements to the Booking Page this October. These enhancements will ensure that your customers have a great experience each time they book an appointment online. <\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">The big change here will be faster load times when customers select a time slot. The Booking Page will be able to generate a list of available dates and times much faster. And it\u2019ll be able to generate new lists of available times with more responsiveness as customers switch between days of the week.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">A more responsive Booking Page means fewer barriers for customers when they go to book online, which means a greater likelihood of new appointments and conversions.<\/span><\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><span style=\"font-weight: 400;\">Coming soon: Pro setup calls &amp; training webinars<\/span><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">Setmore is launching a new Pro Support service, available to all existing and new Setmore Pro subscribers. This elevated tier of technical support ensures that any time you request in-app guidance, you\u2019ll be connected with our A-team of Setmore experts. New Pro subscribers can even request a personalized setup session via phone or video chat, with screen sharing options available.<\/span><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"700\" height=\"386\" src=\"https:\/\/storage.googleapis.com\/blog-setmore\/1\/2021\/02\/premium-support-2-700x386.png\" alt=\"premium support\" class=\"wp-image-5785\" srcset=\"https:\/\/storage.googleapis.com\/blog-setmore\/1\/2021\/02\/premium-support-2-700x386.png 700w, https:\/\/storage.googleapis.com\/blog-setmore\/1\/2021\/02\/premium-support-2-250x138.png 250w, https:\/\/storage.googleapis.com\/blog-setmore\/1\/2021\/02\/premium-support-2-120x66.png 120w, https:\/\/storage.googleapis.com\/blog-setmore\/1\/2021\/02\/premium-support-2.png 750w\" sizes=\"(max-width: 360px) 300px, (min-width: 361px) 768px, 100vw\" \/><\/figure><\/div>\n\n\n\n<p>As part of this elevated service, we\u2019re also in the early stages of offering training webinars. These webinars will focus on setting up and optimizing your Setmore account, and on general questions about how best to use the Setmore platform. During the pilot phase, invites to each webinar will go out to a selected group of Setmore users only. And if you don\u2019t get an invite, don\u2019t worry! Recordings of each webinar will be posted online for anyone to view.<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><span style=\"font-weight: 400;\">Bug fixes<\/span><\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li><span style=\"font-weight: 400;\">Appointment date is now correctly added to some .ics attachments that were previously missing it.<\/span><\/li><li><span style=\"font-weight: 400;\">The .ics attachment in staff email confirmations will now properly show the customer name.<\/span><\/li><li><span style=\"font-weight: 400;\">Users and customers will no longer be able to book appointments for time slots that occur in the past.<\/span><\/li><li><span style=\"font-weight: 400;\">A cancellation window of 24 hours or less will now properly prevent customers from cancelling their appointment in the cancellation window.<\/span><\/li><li><span style=\"font-weight: 400;\">Fixed a bug that sometimes caused the \u201ccost\u201d of an appointment to be empty if creating an appointment from the Customers page.<\/span><\/li><li><span style=\"font-weight: 400;\">Fixed a bug that sometimes caused Services to not show on the Booking Page.<\/span><\/li><li><span style=\"font-weight: 400;\">Fixed a bug that caused the \u201cAddress\u201d field of a new customer profile to copy the address of the first customer from the Customers tab.<\/span><\/li><li><span style=\"font-weight: 400;\">Fixed an issue that sometimes caused <\/span><a href=\"https:\/\/support.setmore.com\/en\/articles\/491031-customer-contact-fields\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"font-weight: 400;\">custom contact fields<\/span><\/a><span style=\"font-weight: 400;\"> to switch when an appointment was booked.<\/span><\/li><li><span style=\"font-weight: 400;\">Fixed a bug that caused appointments to appear twice in the Customers tab.<\/span><\/li><li><span style=\"font-weight: 400;\">Fixed a bug that prevented some users from uploading a company logo or staff avatar.<\/span><\/li><li><span style=\"font-weight: 400;\">Fixed a bug that prevented some customers from booking <\/span><a href=\"https:\/\/support.setmore.com\/services\/booking-multiple-services\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">multiple services<\/span><\/a><span style=\"font-weight: 400;\"> from the Booking Page.<\/span><\/li><li><span style=\"font-weight: 400;\">Language was updated on the Booking Page, in the Setmore interface, and in the Portuguese translation of the cancellation email to correct typos and add clarity.<\/span><br><br>Check out <a href=\"https:\/\/www.setmore.com\/blog\/setmore-deployment-notes-august-2018\/\">Deployment Notes: August 2018<\/a>&nbsp;and <a href=\"https:\/\/www.setmore.com\/blog\/deployment-notes-october-2018\/\">Deployment Notes: October 2018.<\/a><\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span style=\"font-weight: 400;\">Stay tuned for future updates!<\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">Thank you for reading \ud83d\ude42<\/span><\/h3>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p><i><span style=\"font-weight: 400;\">Committed to increased transparency and more responsive community outreach, Setmore will post monthly development updates to showcase some of our work and improvements made over the past 30 days. <\/span><\/i><\/p>\n\n\n\n<p><i><span style=\"font-weight: 400;\">Have a feature request? Post a comment below or email us at <\/span><\/i><a href=\"mailto:help@setmore.com\"><i><span style=\"font-weight: 400;\">help@setmore.com<\/span><\/i><\/a><i><span style=\"font-weight: 400;\">. <\/span><\/i><\/p>\n","protected":false},"excerpt":{"rendered":"\u201cDon\u2019t judge a book by its cover\u201d is the theme for this month\u2019s deployment notes. Aside from bug fixes, most of our work on the Setmore platform is beneath the surface. Our teams have been busy retooling the foundation-level code, which should result in a faster, more stable Setmore. And it\u2019ll prepare us for the&#8230;","protected":false},"author":3,"featured_media":5782,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5,13],"tags":[42,45,60],"class_list":["post-3390","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product","category-app-updates","tag-captains-log","tag-changelog","tag-deployment"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Deployment Updates: What\u2019s New in Setmore \u2013 September 2018<\/title>\n<meta name=\"description\" content=\"Platform upgrades, a faster Booking Page experience for your customers, and new Pro Support service tier offerings. 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