{"id":1396,"date":"2016-06-07T15:19:26","date_gmt":"2016-06-07T09:49:26","guid":{"rendered":"http:\/\/www.setmore.com\/blog\/?p=1396"},"modified":"2024-08-13T19:43:42","modified_gmt":"2024-08-13T14:13:42","slug":"setmore-scheduling-hacks","status":"publish","type":"post","link":"https:\/\/www.setmore.com\/blog\/setmore-scheduling-hacks\/","title":{"rendered":"Top 5 Setmore scheduling hacks"},"content":{"rendered":"

With the way customers book constantly evolving, we want to make sure your business keeps up. That\u2019s why the Setmore app continues to grow. But, great things don\u2019t happen overnight.<\/p>\n

While we\u2019re testing new features and integrations from your wishlist, here are 5 amazing hacks to try. Forge your own path to track bookings across multiple branches, introduce coupon codes, skip the staff on your Booking Page, and more.<\/p>\n

Hack #1: Multiple locations.<\/h2>\n

Does your business have more than one branch or office? Support for multiple locations is one of our most requested features. Rest assured, it\u2019s on the way ?<\/p>\n

Until then, the easiest solution is to use your service categories as locations.<\/p>\n

To get started, navigate to Settings > Services<\/strong>.<\/p>\n

1. Click the plus sign (+) to add new categories.
\n2. Name the new category with the service offered and the location. For example, \u2018Bridal Spa – Portland\u2019 or \u2018Yoga Studio – London\u2019.
\n3. Click \u2018Add Category\u2019 to save.
\n4. If you have multiple services offered in the same location, list them under the relevant category.<\/p>\n

As you create your services, be sure to designate the right service providers in accordance with each location. Once you\u2019re finished, check out your Booking Page to confirm everything\u2019s ship-shape.<\/p>\n

Hack #2: Appointment capping.<\/h2>\n

If you want to take a limited amount of appointments per day, or simply don\u2019t have the resources to serve more than 2-3 customers per day, changing the booking slot size<\/a> will help.<\/p>\n

Booking slot size determines the intervals your calendar is divided into. For example, a booking slot size of 30 minutes will divide up your workday into half-hour intervals. A 45 minute service booked at 10am, therefore, will take up two half-hour increments and the next available appointment will be at 11am, not 10:45am.<\/p>\n

(Side note: if you want the next appointment to be available at 10:45, specify the booking slot size as 15 minutes.)<\/p>\n

1. To change the booking slot size, navigate to Settings > Booking Page > Booking Policies<\/strong>.
\n2. Scroll to the section titled \u2018Booking Slot Size\u2019.
\n3. Use the drop-down menus to alter slot size.
\n4. Click out of the drop-down menus to save changes.<\/p>\n

\"Changing<\/p>\n

By increasing the slot size, you can limit the number of appointments you receive in a day<\/strong>. So if you\u2019re open from 9am to 5pm and want to take no more than 4 appointments per day, change the slot size to 2 hours. This will divide your workday into 4 even appointment slots – 2 hours each.<\/p>\n

Hack #3: Coupons, discounts and rewards.<\/h2>\n

Incentive programs are important to show your appreciation for customer loyalty. Whether you share exclusive discounts via email or offer \u2018Buy Ten, Get One Free\u2019 on bookings, make it straightforward for your audience to act.<\/p>\n

At the moment, Setmore doesn\u2019t support a customer rewards system, but your Booking Page can include a space to accept promotional codes.<\/p>\n

Log into your web app and navigate to Settings > Booking Page > Booking Policies<\/strong>.<\/p>\n

1. Scroll down to the section titled \u2018Contact Fields\u2019.
\n2. Click \u2018+ Add field\u2019.
\n3. Type in a field title like \u2018Coupon Code\u2019, \u2018Discount Code\u2019 or \u2018Reward Code\u2019.
\n4. Click the \u2018Save\u2019 button to finalize changes.<\/p>\n

\"Adding<\/p>\n

The new field will now appear on your Booking Page. Visitors can add an incentive code during booking<\/strong> and Setmore saves it in their Customer Profile. You\u2019re able to manually verify the code and apply a discount.<\/p>\n

Hack #4: Skip the staff.<\/h2>\n

Independent contractors are most likely the only staff member in their Setmore account. But by default, your Booking Page requires customers to select a service provider.<\/p>\n

If you want to streamline things, reducing the steps to confirm an appointment, activate \u2018Skip the staff\u2019. The first available (or in this case, the only available) staff member is automatically assigned to bookings.<\/p>\n

Navigate to Settings > Booking Page > Booking Policies<\/strong>.<\/p>\n

1. Scroll down to the section titled \u2018Booking Flow\u2019.
\n2. Flip the switch next to \u2018Skip The Staff\u2019.<\/p>\n

\"Skipping<\/p>\n

That\u2019s all there is to it. Your Booking Page directs customers from service to date selection, without prompting them to pick a provider.<\/p>\n

Hack #5: Centralize every staff calendar.<\/h2>\n

Your Setmore dashboard enables you to switch between all staff calendars, but right now, we don\u2019t offer a consolidated view of all calendars. If you\u2019d like this view, link your staff calendars to a single Google account.<\/p>\n

The key benefit here is seeing all appointments in one place – for a day, week, month, or custom date range.<\/p>\n

To start, log into your Setmore account and navigate to Settings > Staff<\/strong>.<\/p>\n

1. Select a staff member and scroll down to the section titled \u2018One-Way Sync\u2019.
\n2. Click the \u2018Show Link\u2019 button and copy the link given in the URL field.<\/p>\n

Open your Google Calendar in a new tab.<\/p>\n

1. In the left-hand navigation next to \u2018Other Calendars\u2019, click the plus symbol. Select \u2018From URL\u2019.
\n2. Paste the calendar URL from Setmore and click \u2018Add Calendar\u2019.
\n3. Click the drop-down next to the calendar name to customize its color. This makes it easier to distinguish between multiple staff schedules.<\/p>\n

\"Adding<\/p>\n

Repeat this process for all staff members to create a centralized calendar. Heads up: It may take up to 8 hours for the sync to take effect. After that, your new appointments will copy over to Google automatically.<\/p>\n

There\u2019s always room for improvisation.<\/h2>\n

Stepping away from guidebooks can fuel the most creative ideas. All it takes is a slight adjustment in mindset: Instead of wondering \u201cWhat does Setmore do?\u201d, ask \u201cWhat can I do with Setmore?\u201d. We\u2019re amazed by how many hacks our team and customers have found by doing just that.<\/p>\n

For more ideas, check out our latest resources<\/a>. Haven’t got your account yet? Sign up<\/a> or book your free online demo<\/a>. Happy scheduling!<\/p>\n","protected":false},"excerpt":{"rendered":"With the way customers book constantly evolving, we want to make sure your business keeps up. That\u2019s why the Setmore app continues to grow. But, great things don\u2019t happen overnight. While we\u2019re testing new features and integrations from your wishlist, here are 5 amazing hacks to try. Forge your own path to track bookings across…","protected":false},"author":5,"featured_media":8301,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7,10],"tags":[88,140],"class_list":["post-1396","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-howto","category-resources","tag-hacks","tag-scheduling"],"yoast_head":"\nSetmore Scheduling Hacks<\/title>\n<meta name=\"description\" content=\"These top 5 Setmore scheduling hacks empower you to do things your app doesn't support yet, like schedule across multiple locations!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.setmore.com\/blog\/setmore-scheduling-hacks\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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