By Setmore Appointments
Free, powerful online customer scheduling for businesses of all sizes.
It’s the start of a brand new year, and we’re dreaming big for Setmore in 2018. Steady progress is being made on some of your most in-demand features, along with some new products and services we think you’ll really love. Read below for details on the latest additions and performance improvements to the Setmore platform.
Classes are in session
You can now create classes, book sessions, and add/edit/remove attendees in Setmore for iOS. Classes for Android are currently in the final testing stages and will be coming soon, barring unforeseen setbacks. In the meantime, however, take advantage of this new capability and start making classes or checking in on your session rosters on the go!
Update 02.05.2018: Classes are now available in the Android app v2.0.18.20180130.
Read the Classes in Mobile support article for detailed instructions.
Don’t use the Setmore app for iOS? Sync appointments, manage your client list, and more. Click or tap to get started >
Reserve with Google
Customers can now book appointments to your Setmore calendar directly from a Google Search or Google Maps results page. This free service is made possible through partnership with Google, and it’ll make it easier for your customers to book online while increasing the chances of getting new appointments for your business. Before you can participate, your business needs to be verified by Google.
Please note, only businesses in the Health, Beauty, and Wellness industries may participate at this time. Support for additional industries will be added in the near future (we’ll notify you by email when your group becomes eligible.)
Read the official launch post for full eligibility criteria and activation instructions:
Export payment data to QuickBooks
Setmore now integrates with your QuickBooks account. Anytime you log a cash payment, or a card payment via our Stripe integration, the payment data will automatically transfer to your QuickBooks account. This helps cut down on manual data entry while making sure your accounting books have the most up-to-date payment info.
The QuickBooks integration is brand new, so we’re inviting you to try it out and give us feedback.
Log into Setmore first, then click the button above.
Promo Extended:
Get started with Live Booking for $1
Live Booking is a new live call answering service available in the USA. We answer your business phone anytime day or night, and help your customers book their next appointment directly to your Setmore calendar. It’s that simple.
There’s never been a better time to try Live Booking: get started for just $1.
Our professional receptionists can book about 20-30 appointments in the first 90 minutes of call time, so that’s more appointments on your calendar for less than the cost of a Coke out of the vending machine.
Log into Setmore first, then click the button above.
Other improvements and bug fixes
- When disabling and re-enabling a staff login, the staff member will now have the same access level as before re-enabling.
- Appointment history will now show when customers attended class sessions.
- Customer login page now supports user email addresses with a “.london” domain.
- New accounts will now have a 1 hour appointment lead time by default.
- Fixed a bug that caused payments window to not appear for class sessions if the customer was booking through the Setmore plugin for Facebook.
- Fixed a bug that caused some customers to not receive a “Payment Confirmed” email.
Stay tuned for future updates!
Thank you for reading 🙂
Committed to increased transparency and more responsive community outreach, Setmore will post monthly development updates to showcase some of our work and improvements made over the past 30 days.
Have a feature request? Post a comment below or email us at help@setmore.com.
10 Responses
Hello,
I moved from Vagaro to Setmore. And I`m missing ONE great feature, actually I think I`ll have to switch to Vagaro again. When a client books an appointment in Vagaro he instantly receives a confirmation SMS.
In Setmore only SMS reminders are available.
Hi Nataly, I hear you. We’ll be looking at expanding text/SMS engagement features in the future but any updates, if taken up by our team, will take months to build, test, and deploy. I want you to get the best solution that meets your needs, so I understand if it’s a dealbreaker – do what you need to do and we’ll be happy to help you transition out as needed. Thanks for commenting!
Hello,
We are very happy with the changes but have run into a hickup.
In our environment we use our google calendar as a default for our agent time managment. So we use the 2-way sync in order to get all the information into setmore.
However, when our agents are out-of-office due to illness or vacation, they plan a multi-day all-day event in their calendar.
These multi-day all-day events are correctly synced to the setmore calendars, but only the first day of these multi-day all-day events are blocked in their booking pages.
Can this be resolved by your dev teams?
It would be quite a hassle for our agents to plan the same events in more than 1 location.
Kind Regards,
Peter
Hi Peter, thank you for bringing this to our attention. I’ll notify the development team and add it to our backlog. Thanks!
Just upgraded to Premium – very excited with the additional features! Any possibility that we could have the ability to send follow-up “thank you” texts to clients after their appointment? And the ability to send “happy birthday” wishes texts – there could be a field in the client profile to input the client’s birth date which would trigger the “happy birthday” text on the day of their birthday.
Thanks for creating such a great scheduling app!
Hi Lamar, both of these items are on our backlog. I can’t say if or when they will be added to the platform, our dev and business teams decide what to prioritize. That being said, I’ve recently seen early design mock-ups of a post-appointment “Thank You” email that invites customers to post a review on your Booking Page. This will likely be added to Setmore within the next few weeks, or months at most. Thanks for commenting!
I get excited every time I see an email from you. 🙂 I’m waiting and hope for the follow up thank you text/ and/or email.
Dev team is aware of this request and it’s on their PBI submissions list. I’ll let you know if or when they decide to prioritize it.
interested in qb integration and stripe setup
Hi Shane, that’s great! Both are available to use from the Setmore browser app. Just follow the instructions provided in the Apps & Integration section to get going, and let us know if you need and help with the setup. You can always contact 24/7 support by clicking the chat bubble in the lower right corner of your account. Thanks!